For customized products, such as customized lengths of wires, colors or types, there will be an additional 3 working days for order processing.
Shipping policy
Free Shipping For All Orders
Which parcel service providers and carriers do you use?
- FedEx
- DPD
- DHL
What are the delivery times?
Delivery Times = Order processing time + Transit Time (+ any holidays)
1. Order processing time
Approximately 5-7 working days. It is the time elapsed between when the customer places the order and when we process the order to the delivery service. Generally, orders ship within 5-7 working days after order confirmation/payment. Orders made on the weekends or holidays might experience delay. Our warehouse only operates on Monday – Friday during standard business hours, except on holidays. In these instances, we take steps to ensure shipment delays will be kept to a minimum.
2. Transit time:
Approximately 7-12 working days. It is the time between when the seller hands the order over to the carrier until its delivery to the customer’s address. Delivery time may experience delays due to unexpected situations, like customs inspection, severe weather, strikes, etc.